ROL--Making the Case for Laughter

In our current economic situation anger, blame, hostility and fear are prevailing and pervasive emotions for many people. There is plenty of angst to go around. With news 24/7 that provides up to the minute reports on the plunging stock market, unemployment, political scandals, and home foreclosures, no wonder we are anxious.  To be sure […]

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Skinning a Cat

Knowing how to skin a cat and other new skills is a good idea....today. You probably thought you would never need to know how to skin a cat differently.  You may have even thought you knew all there was to know about running a successful business only to discover things changed right before your very […]

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Action Outwits Worry

The time and energy you spend worrying is wasted. Worry is a mental habit that robs you and our business of solutions. With recent developments on Wall Street that have reverberated around the world, you may be thinking that if ever there was a time to worry, it is now.  The Random House College Dictionary […]

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Disorganization Is Draining Your Resources

Disorganization is zapping your creativity and draining your resources. What currency are you using to pay for disorganization? Time, money, productivity, and stress are commonly how you pay for disorganization.  The website for National Association of Professional Organizers says that according to the Wall Street Journal "The average US executive wastes six weeks per year […]

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Focus and Action Overcome "Overwhelm"

In the wisdom of Yogi Berra, "When you come to a fork in the road, take it." Simple enough, right? Straight forward wisdom you can apply when you have so much to do and large projects to accomplish. Pick an option and get into action. How can something so simple give you a sense of […]

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Good Manners Are Good for Your Business

What you don’t know you don’t know can be expensive. Emily Post wrote Etiquette in Society, in Business, in Politics and at Home in 1922.  Her landmark work articulated guidelines for social behavior.  According to her great granddaughter-in-law, Peggy Post, these are often traditional guidelines. "The underlying code of behavior is based on being thoughtful […]

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Caught Flat-Footed by the Economy

Did the current economic conditions catch you flat-footed? Whatever you call the prevailing business conditions-- a recession, a contraction or a downturn, your business is probably feeling the effects. In “Predicting Cycles in Economic Activity,” (April 2008), Jane Haltmaier, Adviser on the Board of Governors of the Federal Reserve System, states “Predicting cycles in economic […]

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Saving Money and Losing Customers

Unhappy customers take their business to your competitors. Your customers and clients want you consistently to meet or exceed their expectations of doing business with you. They don’t really care how you do it. Studies show that it costs five to ten times more to get a new customer than it costs to keep an […]

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Measurements for Success

We can find information easily and quickly today with the help of the internet, GPS navigation, and smartphone communication.  In your business, success hinges on having the right information about the right indicators at the right time. KPI (key performance indicators) are to business like points on the Leader Board at the Masters Golf Tournament […]

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Make the Most of Multiple Generations in the Workplace

Today the workplace is a blend of generations. Your success increases significantly when you adapt to and use multiple generations in the workforce.  Adapt or perish. Each generation brings its unique life experience to the work place as well as different values and work expectations.  In Volume 1 of "The Talent Market Series" W. Stanton […]

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