The Five Worst Habits for Communication

  Communication is the lifeblood of relationships, personal and business. The health of an organization can be measured in how it communicates not only internally but externally. Bad communication habits can be sneaky and costly. It is easy to fall into bad habits without realizing how detrimental they can be. For example, my client told […]

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Why Leaders' Words Matter.....A Lot

It is true. Words are free. Underestimating their power is costly.                                Haven’t we all said something we later regretted? In some cases, we are unaware of the impact of our words for good or ill. Words have power; choose them wisely. Business leaders, for example, unwittingly stymie creative thinking with “Have you thought about this […]

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What Experts Are Saying About Employee Reviews

Employee reviews are not only time consuming, they are also dreaded by the giver and the receiver. How can an employee review be truly useful with so much fear and loathing? Saving your feedback for an annual review, reminds me of “Wait until your father comes home.” There is a better way. Such companies as Goldman […]

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10 Ways to Outsmart the Saboteurs of Your Vision and Goals

Having an inspiring vision and well-crafted goals are no guarantee your business will achieve them. It is often the norm to put a vision and goals on the shelf so you can get back to work. This frustrates people, especially if they have been part of the process to craft the vision and define the […]

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Why Giving Is Risky But Worth It

Giving is a worthy endeavor. It has its downsides, however. It can be dangerous on the high road of giving. Adam Grant writes in Give and Take that givers are some of the most successful people. There is more. Givers are on the other end of the spectrum, too. They are the least successful. If […]

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5 Tips for Smart Marketing

Business owners know marketing is a key element in a successful business. However, many lose sight of the impact of internal thinking patterns. These affect your marketing efforts in powerful ways. Like the submerged part of an iceberg, they are invisible and important. 5 Tips for Smart Marketing from the Inside Out: 1)      Passion. With […]

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Seven Questions that Empower

Socrates made famous the process of asking questions to require thinking-- a rare activity at times. For entrepreneurs, thinking is crucial to your success. All questions are not created equal. Clarifying questions help someone come up with their own solutions. This is the thinking part. Advising questions tell someone what he should be doing to […]

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Strategy Confronts a Future with No Guarantees

There is confusion about the difference in a plan and a strategy. Plans are useful. Strategies are scary. When you choose a strategy, you are choosing a direction that requires you to make decisions that eliminate possibilities and options. Think crossing the Rubicon. The future outcomes are unknowable. Planning, on the other hand, is knowable […]

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The Main Thing Leaders Should Know About Focus

Businesses limit success by losing focus on what is most important. Businesses suffer from ADD (Attention Deficit Disorder), too. For example, this week at a member recruitment reception at a business club, a new member introduced himself. He is an entrepreneur with nine start-up businesses. He is interested in meeting investors with capital for start-ups. […]

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5 Selling Tricks Guaranteed to Repel Sales

In many cases, sales have a bad reputation. You know the snake oil peddler and the used car salesman. The emphasis is not solving a customer’s problem but rather making a sale. Repel sales with these 5 selling tricks: 1. Use deception to get an appointment or make a sale. Even though you succeed, what […]

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