Gratitude is More than a Platitude--It's a Smart Business Strategy

Writing in the Harvard Business Review Blog (January 23, 2012), Tony Schwartz cites a worldwide survey conducted by Towers Watson. The survey states, “The single biggest driver of engagement is whether or not workers feel their managers are genuinely interested in their well being.” Would it surprise you to learn that less than 40% of […]

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Gossip Strangles Growth

Almost everyone does it to some degree or another—share information and misinformation that serves no useful purpose.  It zaps productivity and morale. Gossip creates toxic cultures in companies and yet often it is the norm. You know when someone begins with “Well, I heard...” you are about to hear the latest scuttlebutt. It may or […]

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