Berkana Co.

Holding the belief that the brain is fixed and not capable of growth, hampers many people. A fixed mindset, according to Carol Dweck, the well-known Stanford psychologist, holds people back. Successful people are not set apart because of Intelligence, talent, or education. The way they approach life’s challenges, their mindset, sets them apart. The mind […]

Being hypervigilant can turn you into a professional “boy who cried wolf.” People do not believe you when you warn them repeatedly, but nothing happens. Being too cautious limits your options. Closing your mind to possibilities because you see danger causes you to miss opportunities. This approach makes it difficult to attract ambitious people because […]

People pleasers cannot be trusted. When they are telling you what you want to hear, it validates them as being helpful. Agreeing with the leader puts them in the good graces of the power broker. It's a problem because they're not required to come up with any counter-solution or ideas to improve the organization, for […]

In an industry with so many moving parts, it is easy to respond to the urgent while the important stands waiting. Knowing what needs doing and getting it done are two different concepts. How equipped are you to weather the uncertainties and take advantage of the opportunities? What is Contractor Coaching? Contractor coaching is the […]

Have you ever been disappointed by someone who has broken a promise? Or failed to honor his word? If this happens often enough, he has the reputation of unreliability. This is true in your business, too. If customers discover they cannot trust your company to deliver on a product or a service, they take their […]

When we face difficult situations, it’s natural to grumble. Why did this happen? It’s awful! Some folks spend more time complaining than they do in looking for ways to move ahead. We’re all feeling the impact of a global pandemic. People are sick and dying. Who’s to say this is not a bad situation? You […]

When you were planning for 2020, did you factor in a pandemic that put the world on its heels? How much did you realize resilience would be key this year? This COVID-19 experience has so many unintended consequences it has been hard to anticipate them and prepare for the impact. It caught us flat footed. […]

To some, boundaries can sound like a cold harsh word or method to keep people out. Well, they do set limits to protect you. Having healthy boundaries is a not only a good thing to do for yourself but also for others. Many people, especially women feel they must say “yes” to everything, or they […]

  Communication is the lifeblood of relationships, personal and business. The health of an organization can be measured in how it communicates not only internally but externally. Bad communication habits can be sneaky and costly. It is easy to fall into bad habits without realizing how detrimental they can be. For example, my client told […]

Many companies tolerate poor customer care. Could the damage be $84 billion annually for US companies as some sources claim?  In a recent trip to an automobile dealer to purchase a car, the sales person stunned me. After a test drive in a pre-owned car with 25,000 miles, I asked for a copy of the […]