9 Productivity Hacks: Today's Secret Ingredient for Resilience

Did you anticipate the massive impact of the corona virus on the world? Suddenly nothing was normal. It has been a stressful time for everyone. Were you thinking “How could this be happening? This was not on my bucket list.” People who planned their days by commute to an office, lunch breaks, daycare for children, […]

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Why Being Bold Is Easier than You Think

Before you even take the first bold step, a vivid picture of the worst possible outcome can stop you in your tracks. It is a problem when your imagination hijacks your success. Research tells us that 85% of what you worry about never actually happens. Taking that first step requires courage. What is bold to […]

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The Future Belongs to the Nimble and the Creative

When you were planning for 2020, did you factor in a pandemic that put the world on its heels? How much did you realize resilience would be key this year? This COVID-19 experience has so many unintended consequences it has been hard to anticipate them and prepare for the impact. It caught us flat footed. […]

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Why "Leading Like a Girl" Is Now the Strongest Strategy for Results in Business

The prevailing male leadership style of take charge, be decisive and save the day presents a problem for the workplace today. This masculine way of leading represents black or white thinking that leaves a lot of options on the sidelines. Thankfully, this authoritarian leadership style is not as valued as it was at one time. […]

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Boundaries: Why Limits Are Important

To some, boundaries can sound like a cold harsh word or method to keep people out. Well, they do set limits to protect you. Having healthy boundaries is a not only a good thing to do for yourself but also for others. Many people, especially women feel they must say “yes” to everything or they […]

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How to Thrive when Shift Happens

When shift happens and the world is rearranged, how do you emerge from a place of surviving to thriving? The coronavirus pandemic and the economic recession have been felt around the world. If your business has not been affected directly, someone connected to your business or to you have been dealt quite a blow. In […]

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Leadership in Scary Times

Leadership is at a premium in scary times. Worldwide events in early 2020 demonstrate the importance of strong leadership from the local level to the international stage. For example, Jacinda Ardern, Prime Minister of New Zealand, has led her country of five million through the coronavirus pandemic with empathy and strength.   With so much […]

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The Five Worst Habits for Communication

  Communication is the lifeblood of relationships, personal and business. The health of an organization can be measured in how it communicates not only internally but externally. Bad communication habits can be sneaky and costly. It is easy to fall into bad habits without realizing how detrimental they can be. For example, my client told […]

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Why the Next Ten Years of Technology Will Not Surpass Old School Technology

Computer technology is pervasive, a blessing and a curse. With the touch of a button you have access to an up to date picture of inventory, sales, and cash on hand. Assuming, of course, you have been disciplined about keeping this information current.   Technology is great when it works. Most importantly, it doesn’t always […]

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Why Customer Care Is the Secret Sauce to Success

Many companies tolerate poor customer care. Could the damage be $84 billion annually for US companies as some sources claim?  In a recent trip to an automobile dealer to purchase a car, the sales person stunned me. After a test drive in a pre-owned car with 25,000 miles, I asked for a copy of the […]

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