Why Customer Care Is the Secret Sauce to Success
Many companies tolerate poor customer care. Could the damage be $84 billion annually for US companies as some sources claim? In a recent trip to an automobile dealer to purchase a car, the sales person stunned me. After a test drive in a pre-owned...Testimonials
Ann Elliott helped us redefine our mission and improve our profitability. She accurately and quickly assessed the corporate culture. She helped RMC draw a road map to success. The map I was using prior to The Berkana Company led me in circles! My work is more fun now.
Chris Ray
Thanks to you I am more excited about my business than I have been in a long time. You have a way of working with people that never makes them feel like they failed or disappointed you. With your coaching and consulting I have achieved things that I had been putting off for a long time. Until I started working with you, I didn’t have the tools to make these changes. Initially this was like jumping off a cliff for me. Look what we have accomplished! Now I am able to dream of all sorts of possibilities. With gratitude and a new attitude…
Debbie O’Farrell